Cultural Safety

How do biases affect how we act as practitioners?

Without even realising it, our unconscious and implicit biases affect how we relate to people and the world around us. These biases can negatively affect how health practitioners work with people from different cultures.
This free online course provides an insight into cultural safety and implicit biases that affect the quality of healthcare.
The course focusses on cultural safety and biases in Aotearoa (New Zealand) with particular attention to the needs of Maori and Pasifika clients and patients and recognising Te Tiriti o Waitangi. However, the learnings are universal and demonstrate the role of bias and how it affects the safe and effective delivery of healthcare.
The course uses material from the training modules provided by the Health Quality Safety Commission of the New Zealand Government.

Note: This course is included within all of our training pathways (CertFHSC, HPN1, HPN2) and is a mandatory component of our full programs.

Course curriculum

  • 1

    Welcome to the course!

    • About this course

    • How to use this course

    • Holistic Performance Institute Vision for Equity

  • 2

    Understanding Biases in Healthcare

    • 1. Understanding and addressing implicit bias

    • Lesson 1 transcript

    • 2. Te Tiriti o Waitangi, colonisation and racism

    • Lesson 2 transcript

    • How biased are you?

    • 3. Experiences of bias

    • Lesson 3 transcript

    • More resources

    • Te Tiriti o Waitangi and Human Rights

    • Understanding Biases in Healthcare Mini Exam